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Welcome to Brandit Shop (operating via www.topntrousers.com). These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our tactical and outdoor gear.

Operational Note: By accessing this website and making purchases, you accept these terms in full. If you disagree with any part of these terms, you must not use our website or purchase our products.

1. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent to make purchases
  • Comply with all applicable laws and regulations regarding online purchases

2. Products and Services

2.1 Product Descriptions

We take pride in offering high-quality tactical gear including:

  • Combat uniforms and coveralls
  • Specialized footwear (boots and gaiters)
  • Protective gear (gloves, headwear)
  • Performance layers (base layers, fleeces)
  • Outerwear (jackets, coats)
  • Accessories (belts, gloves)

We make every effort to display product colors and features as accurately as possible, but slight variations may occur.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Hygiene Restrictions

For health and safety reasons, we cannot accept returns of:

  • Base layers
  • Footwear (including boots and gaiters)
  • Headwear

that show signs of wear or have been removed from their original packaging.

3. Orders and Payment

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. All orders are subject to:

  • Product availability
  • Validation checks (including fraud prevention)
  • Our right to refuse service

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. Your card will be charged when we ship your items.

3.4 Shipping

We offer two shipping options:

  • Standard Tactical Insertion (£12.95): Via DHL or FedEx – 10-15 day delivery window after dispatch
  • Stealth Insertion (Free for orders £50+): Via EMS – 15-25 day delivery window after dispatch

Order processing takes 1-2 business days (excluding weekends). Some exclusions apply for Asian territories and remote regions.

4. Returns and Refunds

4.1 Returns Policy

You may return most items within 15 days of delivery, provided:

  • Items are in original condition with tags attached
  • Original packaging is intact
  • You have obtained a Returns Authorization

4.2 Returns Process

To initiate a return:

  1. Email [email protected] with your order details and reason for return
  2. Await our Returns Authorization with instructions
  3. Ship items to: 82 King William St, Exeter, GB EX4F 4GG using tracked shipping

4.3 Refunds

Refunds will be issued to your original payment method within 3-5 business days after we receive and inspect the returned items. Original shipping costs are non-refundable unless the return is due to our error.

5. Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not:

  • Reproduce, duplicate, copy or resell any part of our website
  • Use our branding or product images without express written permission
  • Extract or utilize any data mining or similar data gathering tools

6. Liability Limitations

6.1 Product Use

Our tactical gear is designed for professional and recreational use, but we are not liable for:

  • Any injury resulting from improper use of our products
  • Damage caused by failure to follow product care instructions
  • Consequences of using our products in extreme conditions beyond their design specifications

6.2 Website Use

We strive to maintain website availability but are not liable for:

  • Temporary unavailability due to technical issues
  • Any loss or damage from website use or inability to use the website
  • Viruses or malicious software originating from third parties

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to Terms

We reserve the right to modify these terms at any time. Significant changes will be communicated through our website. Continued use after changes constitutes acceptance of the new terms.

9. Contact Information

For questions about these Terms and Conditions:

Brandit Shop Logistics Command
82 King William St, Exeter, GB EX4F 4GG
Email: [email protected]